Privacy Policy
Last Updated: December 08, 2025This Privacy Policy explains how matchnapply LTD ("Matchnapply," "we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use our websites, applications, and related services (collectively, the "Services").This Privacy Policy applies when you:
- Visit our website at https://cvpanda.matchnapply.ai/ or any website of ours that links to this Privacy Policy.
- Use our web app, extensions, or AI-powered features.
- Interact with us in connection with marketing, support, or events.
1. Scope and Role
We are responsible for determining how and why your personal information is processed in connection with the Services, subject to applicable data protection laws.2. Information We Collect
We may collect the following categories of personal information:2.1 Information You Provide to Us
We collect personal information you voluntarily provide, including when you create an account, use the Services, contact support, or purchase paid features.This may include:- Name
- Email address
- Phone number
- Mailing address
- Job title
- Username and account credentials
- Support communications
Resume/CV and Application Data
Because our Services focus on job search and applications, we may process:- Resume/CV content and attachments
- Work history, education, skills, certifications, and portfolio links
- Job preferences and filters (e.g., roles, industries, locations, compensation ranges)
- Application questions and your responses
- AI-generated resumes, cover letters, or summaries you choose to create
- Application history and related status information where available through the Services
Sensitive Information
We do not intentionally request or require sensitive personal information. However, you may choose to include information in your resume/CV or other materials that could be considered sensitive in certain jurisdictions (e.g., information suggesting racial or ethnic origin, religious beliefs, health or disability information, or other protected attributes). Where such information is provided, we process it only as necessary to provide the Services and in accordance with applicable law. You may remove such information before uploading.2.2 Payment Information
If you purchase paid Services, we may collect information necessary to process payments. Payment processing is handled by Stripe, which stores payment data under its own privacy practices. Stripe's privacy policy: https://stripe.com/privacy.2.3 Social Login Information
If you register or log in using a third-party social media account, we may receive certain profile information from that provider (see Section 7).2.4 Information Collected Automatically
When you access or use the Services, we may automatically collect:- Log and Usage Data: IP address, date/time stamps, pages viewed, searches, feature usage, diagnostic events, and error reports.
- Device Data: browser type, operating system, device identifiers, ISP/mobile carrier, and system configuration.
- Location Data: approximate location based on IP address. We only collect precise location where you enable it through your device or browser settings.
3. How We Use Your Information
We process personal information for the following purposes:- Account creation, authentication, and user management
- Providing, operating, and maintaining the Services
- Generating, formatting, and improving job-application materials such as resumes, cover letters, summaries, and application responses
- Job matching and application facilitation, including application automation features you enable
- Customer support and communications
- Security, fraud prevention, and abuse monitoring
- Analytics and service improvement
- Compliance with legal obligations
- Protection of vital interests where required
4. Legal Bases for Processing (EEA/UK)
If you are in the EEA or UK, we rely on one or more of the following legal bases:- Consent
- Performance of a contract
- Legitimate interests (e.g., security, fraud prevention, service improvement)
- Legal obligations
- Vital interests
5. Sharing and Disclosure of Information
We may share personal information in the following circumstances:5.1 Service Providers
We may share information with trusted third-party vendors that support our Services, including:- AI platforms
- Cloud hosting and infrastructure providers
- Data analytics providers
- Data storage providers
- Payment processors
- Customer support tools
- Security and fraud prevention services
5.2 Applications and Auto-Apply
When you choose to submit an application through the Services, or enable application automation/auto-apply features, we may share your resume/CV, contact details, and application responses with:- Employers
- Job boards
- Applicant tracking systems (ATS)
5.3 Business Transfers
We may share or transfer information in connection with a merger, acquisition, financing, reorganization, or sale of assets.5.4 No Sale of Personal Information
We do not sell personal information for monetary consideration. Where our use of certain analytics or advertising technologies is considered "sharing" under some U.S. state laws, you may have opt-out rights as described in Section 11.6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:- operate and secure the Services
- remember preferences
- analyze usage and performance
- measure marketing effectiveness where applicable
Google Analytics
We may use Google Analytics and related features such as:- Display Network Impressions Reporting
- Demographics and Interests Reporting
- Remarketing with Google Analytics
7. AI-Based Features
Our Services offer features powered by artificial intelligence and machine learning.7.1 AI Service Providers
We may process your inputs and outputs using third-party AI providers, including OpenAI, to deliver AI functionality.7.2 Purpose of AI Processing
AI features may be used for:- resume/CV drafting and improvement
- cover letter and application response generation
- job matching and automation features you enable
7.3 AI Training and Model Improvement
We do not use your resume/CV or uploaded documents to train public AI models without your consent. If we offer an optional program to use de-identified or aggregated data to improve our Services, we will provide clear notice and choices as required by law.7.4 Human Review
We may review limited data to provide support, troubleshoot issues, and improve service quality, subject to appropriate access controls.8. Social Logins
If you register or log in using a social media account, we may receive information such as your:- name
- email address
- profile picture
- other information you choose to make public
9. Data Retention
We retain personal information for as long as necessary to:- provide the Services
- meet legal, accounting, or regulatory requirements
- resolve disputes
- enforce agreements
- maintain security and prevent fraud
10. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system is fully secure, and we cannot guarantee absolute security.11. Your Rights
Depending on your location, you may have rights to:- access your personal information
- correct inaccurate information
- request deletion
- restrict or object to processing
- request data portability
- withdraw consent
U.S. State Privacy Rights
If you are a resident of certain U.S. states, you may also have the right to opt out of:- targeted advertising
- certain types of data sharing